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• Where is the NFC scanner of my phone located?

  Before you try to scan your gemstone, please make sure your NFC reading function of your phone is enabled. On Android phones, you can do this in your settings. iPhones typically have their nfc activated. iPhone You need an iPhone 7 or higher. The NFC scanner is located somewhere on the top part of your phone. You can find out by gently moving your necklace along the phone. **SVery popular

• How can I scan the jewelry with my phone?

  If you want to make the photo inside the jewelry show up on your phone screen, you need to: Open the evermée app. Click "Scan Your Memory" Hold your phone against the gemstone (center) of your jewelry. Your phone vibrates and the photo memory shows up on your phone screen. Please make sure your phone is able to read NFC tags. We advise android users to check whether their NFVery popular

• How do I upload a photo?

  You can upload your photos before and after receiving your jewelry, here are the step-by-step guides to getting your photo in your evermee jewelry: How To Upload A Photo Once You Have Your Jewelry Open the Evermee app and click “Scan Evermee” Hold your jewelry against the back of your phone to scan (where the NFC scanner is located) Once it’s been scanned, a new page will pop up, press on the “Select Photo” button Allow access to your photos if needed then pick the photVery popular

• Can I change the photo in the necklace anytime?

  Yes, you will be able to change the photo in your necklace whenever you want, from wherever you want! You can change the photo by using the upload link you received via email using our evermée app This even works when you don't have the locket, so that you can surprise your beloved one with a new photo!Popular

• Does your jewelry work with my phone?

  Our jewelry is compatible with Android phones as well as iPhone 7 or higher! Please note that iPhone 6s or lower ARE NOT compatible with evermée jewelry. Here is a full list of phones that ARE compatible with evermée jewelry. Don't see your phone in the list? Please get in touch with us and we will check for you!Popular

• How many photos can you store in your jewelry?

  You can store up to 3 photos in our jewelry – free of charge! You can change the photo inside the necklace anytime, from anywhere (without having to touch the necklace). Get extra photo slotsPopular

• Is your jewelry water proof and water resistant?

  Yes, our jewelry is water proof and your photo will not be lost after dropping your jewelry into water: Here is a video of us wearing it in the ocean. However, we strongly advise you NOT to let water touch your jewelry, in order to avoid an oxidizing reaction of the silver that can result in stains.Some readers

• How Do I Use My Extra Photo Slots?

  How Do I Rename My Memories? Once you've purchased your Photo Slots from our website, check for an email from Evermée to find the code. Copy the code and open the Evermée App on your phone. Click on 'My Collection', then press the three little dots and its 'Settings' pop-up beside the memory you'd like to add the slots to. You should see 'Additional Memory Code' on this page. Here, you paste the code and select 'Use Code'. When it says 'Extra slot extended successfully', thFew readers

• How Do I Rename My Memories?

  How Do I Rename My Memories? To rename your memories, open the Evermée App and then click on 'My Collection.' Press the three little dots beside your memory and click on the 'Settings' pop-up on the top of the page. It should say 'Change Evermée Name'. Beneath it, you can type in a new name. Lastly, press 'Change' and you've renamed your memory!Few readers

• How Do I Share My Access Code?

  How Do I Share My Access Code? To share your access code, open the Evermée app and click 'Your Collection'. In a golden box should be your memories. Select the one you'd like to share. Find the image you have in mind and press the three little dots on the top-right corner of your screen. The word 'Settings' will pop-up and you can click on it. On the settings page, you should see your 'Access Code' and above it is 'Share Access' with a box that says 'Via Email'. If youFew readers

• How To Order Your evermée Products

  How Do I Order evermée Products? To Place an Order, Go to our Website at www.evermee.com Once the website loads, there are tabs on top labeled 'For Her' and 'For Him', which you can click on, or straightaway press the 'View Necklaces' button, which is on our homepage. This takes you to a variety of Jewelry from which you can choose from. After you have decided which piece you would like, there is an 'Add To Cart' button, which you can click on. A pop-up will appear on your sFew readers

• How Do I Activate And Deactivate Notifications?

  How Do I Activate And Deactivate Notifications? To activate or deactivate notifications, open the Evermée app on your phone then click on 'My Collection'. Press the three little dots beside your memory and click on the 'Settings' pop-up. At the bottom of the page, there should be a notification section with a toggle to its right. This is where you can turn your notifications 'ON' and 'OFF'. When the dot is white, the notifications are activated, when the __dot is gFew readers

• How Do I Delete My Access?

  How To Delete Your Access? To delete your access, open the Evermée app on your phone, then open 'My Collection'. Click on the three little dots beside your memory, then press on the 'Settings' pop-up. On the bottom of the screen, it should say 'Delete this Evermée from your account.' Once you've clicked the delete button, a window will appear to reconfirm with you. Press 'Delete' one more time and you have removed your access. ${youtube}[How To Delete Your Access](9SKe_dFew readers

• How Do I Reset My Password?

  How Do I Reset My Password? To reset your password, open the Evermée App and select 'Login here' located underneath the 'Sign up' button. Below the login button, there is an underlined selection that says 'Reset Here', click that. Next, you only need to put in the email you use for the account and press 'Change Password'. There should be a notification at the bottom of your screen that says 'Email Sent'. Check you email inbox for an email from Evermée and follow the instrFew readers