What You Need to Know

US

Shipping within the US usually takes between 3-5 business days (not including weekends and public holidays) depending on the shipping address.
All orders are processed within 3 business days once confirmed.

International

We ship worldwide and the exact shipping cost will be shown to you at checkout (excl. customs).

Unfortunately, we're currently unable to ship to specific countries due to USPS and other restrictions.

Delivery outside the US typically takes 10 - 30 days.

Because of some new restrictions imposed, some orders might take a couple of weeks longer to arrive at their destination or the mailing service takes a while to update the package's location. Please get in contact with the mailing service in order to confirm its whereabouts.

If you think that your order got lost or stuck in mail, please check with the mailing service provider, or with your country's Customs service as we're not able to get any personal information from customers. In case you're still unable to get ahold of your package, please contact our Support Team so we can assist you accordingly in whatever is possible.

It is advised that you purchase insurance along with your order because this grants you certain benefits in case your order is indeed lost.

Extra Costs

International orders may incur additional fees depending on your customs office. Paying these fees is your responsibility. Should you reject the package because you do not wish to pay these fees and the jewelry returns to us, we won`t be able to refund you for the cost of shipping and/or insurance.

Customs duty refers to the tax imposed on goods when they are transported across international borders. The government uses this duty to raise its revenues, safeguard domestic industries, and regulate movement of goods. It’s calculated on the value of goods.

More Information

We use the third party provider

SBWarehousing,
5107 W Idlewild Ave, Ste B,
Tampa FL 33634,
USA
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